Feeling confused or overwhelmed by all this online stuff?
We know remote tools are new for a lot of people, and we don’t want anyone to feel left out if you’re not familiar.
There are a wide range of people who join our Indy Hall community. Some people – especially those of you on remote teams – are already very familiar with popular tech tools like Slack and Zoom. (Also, what a silly bunch of names these apps have!) We’re learning new things from those folks all the time.
However now is a good time for us ALL to remember that not everyone’s used to, or comfortable, with video chat. Learning new tools can be confusing and frustrating.
With that in mind, we’ve compiled some info that we hope will help you engage with online experiences, whether that’s with Indy Hall or off in the world wide web!
Here are two tools that Indy Hall is using a LOT and what they are:
Zoom is kinda like facetime but WAY more powerful and supports groups better. It works really well on Apple and Windows computers, and even on mobile phones (iOS and Android). It’s free to install https://zoom.us/download
Once Zoom is installed, following any Zoom link on that device (computer or mobile) will automatically take you to the correct group video chat. (Some chats require passwords, so if you aren’t sure message the host ahead of time. They’ll probably make sure you have the password if it’s necessary)
Slack is a text chat tool, so it’s a bit like texting BUT has different rooms to organize conversations (and people) into interests, topics, and kinds of conversations. It’s great for sharing links, asking quick questions, and friendly banter.
❤️ A bit of Indy Hall “Netiquette”
Whether you’re an online veteran or brand new to internet spaces, Internet Etiquette (aka “Netiquette” is something that we can all be mindful to observe. This is true always, but especially true right now.
First and foremost, offline rules apply online. Our code of conduct is fully transferable online. And when in doubt, don’t say anything online you wouldn’t say to someone’s face. That’s that.
Note: We highly recommend thinking through guidelines and how to communicate them if you are hosting an online community
Second, please try to post with context. Especially with the instinct to share every link and news snippet that happens, we’d like to avoid a situation where our online spaces are inundated with links…but no discussion. That’s a bit like running into a room, saying a random sentence, and walking away. Not exactly the friendliest interaction, especially when the link may include stressful news!
So if you have a link you wish to share, that is 100% what these spaces are for but please take a moment to share it with context. What does this link make you think or feel? Does it raise a question for discussion? Does it just make you happy? Will others find it useful, and if so, who?
Taking the time to share with CONTEXT helps make online conversations more like in-person ones. It takes some practice but is a good communication habit in general.
Third, ask for consent before sharing private conversations in public. Even though we’re connecting on the internet, the Indy Hall spaces are typically member-only spaces by default.
If you want to share a screenshot of what someone said, or a group photo of a gathering on zoom, that’s okay BUT please ask permission from the people appearing in your image first!
Most people will appreciate being asked and quickly say yes, but some have good reasons for preferring to keep their presence out of public spaces and will appreciate even MORE that you asked first. In most cases, you can still share as long as you crop or cover part of the image.
We hope these notes are helpful and empowering. We invite you to join us, (test your new skills!)
Whether you want to dip your toe or dive right in. We’re here to help any way we can. ❤️
Have other netiquette suggestions? We’d love to hear them! Email us at email@example.com